Business Data Services:

In today's fast-paced business world, broadband communication is what keeps everything moving. In just a few short decades, the business world has changed into a fast-paced environment in which documents, images, audio, and video can instantly be transmitted to any point on the globe in real-time.

Although realizing the need for broadband is a no-brainer, choosing the correct broadband service to meet your business's needs is not. With many carriers and hundreds of service plans available to you, choosing a plan that meets your needs without exceeding them can be difficult. Datastream maintains a strategic alliance with Speakeasy, a leading nationwide provider of voice and data services since 1994. This allows us to offer reliable business-class high-speed data and voice services to our clients at extremely competitive rates.

Business Voice Services:

The term "Voice Over IP" or VoIP has been thrown around a lot recently, but what exactly does it mean? VoIP is a term used to describe phone service that is transmitted through a broadband connection instead of standard telephone cables. Switching to a business-class VoIP business phone system has many advantages, including a reduction in both fixed and variable costs associated with service, as well as a significant reduction in costs associated with phone line maintenance. Business-class VoIP also allows for extremely flexible infrastructure, making implementing even a multi-location phone system a piece of cake, eliminating worries of line infrastructure or transitioning business phone numbers. Increased flexibility also means that if your business decides to open up a satellite branch, or have a employee work from home, business phones can be securely setup at these locations as if they're all in the same location, utilizing all the advantages of conference calls, office extensions, and voicemail boxes.

Datastream has partnered up with Speakeasy to deliver first-rate VoIP services over its Voice-Optimized Network. Datastream's clients running Speakeasy VoIP are protected from many of the service quality issues experienced among other providers, such as:

• Low latency to prevent echo
• Low jitter, so calls don't stutter
• Exceptionally low packet loss to prevent dropped calls

Since our relationship with Speakeasy allows all of our clients to run their data and voice on the same network, we are able to utilize VQ Technology which prioritizes voice calls over other data for crystal-clear calls every time with a QoS (Quality of Service) guarantee from Speakeasy.

Speakeasy's private network ensures that our clients never have to go through the public Internet to send and receive data and voice calls. Instead, they enjoy the security and speed of traveling through one of the eight Speakeasy Points of Presence (POPs) that serve 120 metropolitan markets throughout the country.

You can learn more about Speakeasy's unique high-performance network at www.speakeasy.net/network.

Extraordinary Customer Support:

In an industry suffering rapid declines in customer service quality, Speakeasy customers continue to give our service an enthusiastic 90% satisfaction rating. Speakeasy's Seattle-based customer support team answers calls every hour of every day, usually within two minutes.

Unlike most other data/voice providers, each Speakeasy Personal Support Technician and Business Support Representative has the technical expertise and problem-solving skills to handle any call all the way through to resolution. In addition, many Speakeasy business accounts come with a Dedicated Business Account Manager, a highly-trained professional who provides personalized support for all aspects of the account.

Interested in Business Data/Voice services?
Contact us for more information.